1.Introduction

Playfield Sports Services ABN 59 606 799 035 (“Playfield”, “we”, “our”) is committed to protecting your privacy and complies with the Australian Privacy Principles.

2.Information We Collect

We collect:

– Personal information (name, email, phone, DOB)

– Verification documents (IDs, certifications, WWCC)

– Public coaching data from publicly available sources

– Interaction and analytics data

– Payment information (handled by secure third-party processors)

3.How We Use Information

We use information to:

– Operate the platform

– Facilitate coach discovery

– Verify identities and qualifications

– Handle subscriptions and payments

– Improve platform functionality

– Communicate updates and marketing (with consent)

4.Legal Basis

We process data based on consent, legitimate interest, contractual necessity, and legal compliance.

5.Information Sharing

We may share information with:

– Verification partners

– Payment processors

– Insurance and partner service providers

– Coaches (for relevant enquiries)

– Law enforcement, when required

6.Public Profiles

Coach information listed publicly may include professional details sourced ethically from public websites. Coaches may request edits or removal.

7.Your Rights

You may request:

– Access to your information

– Corrections

– Deletion

– Opt‑out from communications

– Complaints handling

8.Data Security

We use secure servers, encryption, and access controls to protect data.

9.Cookies & Tracking

We use cookies and analytics tools to improve user experience.

10.Third‑Party Links

External websites have their own privacy policies.

11.Children’s Privacy

Users under 18 must have guardian consent.

12.Updates to Policy

Changes will be communicated via the platform.

13.Contact

For privacy matters, contact Playfield’s Privacy Officer.